Management and Leadership Series with John Spence


Become an even more effective credit union leader with these essential leadership lessons

Great leadership at all levels of your credit union leads to great results. Boost this crucial skill among your staff in a low-cost, easy-to-access, "anytime, anywhere" format.  Internationally-renowned leadership expert John Spence will take you through eight essential leadership lessons that will enhance the management and leadership skills of your credit union leaders no matter what stage of their career they're in.

Program Benefits

  • Your entire credit union can access the training for one full year, for as little as $56/module!
  • Eight expert training modules cover important topics such as the key elements of business excellence, building a high-performance team, mastering confrontation, and more.
  • Seamless online experience through a state-of-the art, web-based interface.
  • Downloadable workbooks and other materials help you fully take advantage of John's training.
  • Learn from the best: John Spence has coached leaders at Microsoft, IBM, GE, and Verizon; is the author of two leadership books; and was named one of the Top 100 Thought Leaders in Trustworthy Business Behavior -- three times.

Subscribe Now

Already purchased? Go to the Online Training Center to access your purchased training.  

Subscription Pricing

Get access for your entire credit union for a full year, with just one purchase. Note: The Management and Leadership Series with John Spence is included in the Board of Directors and New Staff Online Training Subscription.

Download PDFDownload the Pricing Sheet to compare all Online Training Center subscriptions.

NAFCU Member (all asset sizes)$449
Nonmembers (all asset sizes)$749

Frequently Asked Questions

How do I log in to the NAFCU Online Training Center?
Once you purchase the course, you can start developing your expertise immediately!

  • Log in to the NAFCU Online Training Center with your individual NAFCU username and password.
  • Click on Management and Leadership Series with John Spence under "My Courses." We recommend that you take the modules in the order they're listed. You may have to click the blue plus sign in the lower right corner to view all options.
  • Download the reference materials by selecting the Tools button (hammer/wrench icon) in the top navigation bar. Click on Course: NAFCU Management and Leadership Series with John Spence and navigate to the module for which you choose to access materials.

What if I don't have a NAFCU username or password, or I forgot it?
No problem. Go to the NAFCU Online Training Center. Click "Forgot my password or my username" first to make sure you don't already have an account. If you do not already have an account, click "Create an account," and follow the instructions. If you experience trouble logging in, please contact us at or 800-344-5580.