NCVE Program Frequently Asked Questions (FAQs)

How do I earn the NCVE designation?
Individuals need to successfully pass the exam to become a NAFCU Certified Volunteer Expert (NCVE). The exam is taken at the pre-conference workshop at either NAFCU's Board of Directors and Supervisory Committee Conference or NAFCU's Annual Conference and Solutions Expo.

Does my credit union or organization need to be a member of NAFCU for me to pursue the NCVE designation?
No, the NCVE program is open to everyone. Any credit union volunteer leader who desires to improve their overall comprehension of their role and how the credit union system works may pursue the NCVE designation.

Where can I take the NCVE exam?
Currently, the NCVE exam in only offered in-person for attendees of the pre-conference workshop during NAFCU's Board of Directors and Supervisory Committee Conference or NAFCU's Annual Conference and Solutions Expo.

Is the Credit Union Director Handbook available for purchase separate from a pre-conference workshop?
Yes. You may purchase it separately. A complimentary copy is provided to pre-conference workshop attendees.

I became an NCVE this year. When can I start accruing Continuing Education Credits (CEUs)? 
Your accumulation period begins on the first of January of the year after you passed the exams. For example, if you passed your exams in 2015 your accumulation period would be January 1, 2016 through December 31, 2017.

How many CEUs do I need to earn to recertify?
You must earn 5 CEUs during your accumulation period. Each time you recertify, your NCVE designation is valid for another two year period during which you would need to obtain 5 CEUs in order to maintain your NCVE status.   

How can I renew my NCVE designation?
View the ways you can renew your certification.

Can I earn CEUs for attending a non-NAFCU conference, event or webcast? 
Yes, but the program needs to be approved by NAFCU prior to the CEUs being accepted. Learn more.

I'm an NCVE and I've changed credit unions. What's the best way to provide my updated information to NAFCU? 
Please send an email to NAFCU's Member Service Center at to let us know of any changes to your credit union. Your NCVE status will not be impacted by your change in employer. If you have specific NCVE-related questions, please send an email to

I have a question that is not addressed above. Who should I contact?
If you have an NCVE-related question, please email