Q2

Online and Mobile Banking Platform for Community Financial Institutions; Centrix

Platinum Partner

2015 and 2017 NAFCU Services Innovation Award Winner

The Q2 Difference

Q2 offers a comprehensive and adaptable digital banking platform that's designed to help you compete to win in an always-connected world. We are a strategic partner for future growth, on a mission to strengthen community-focused financial institutions.

We offer solutions for all of your needs, including:

Q2 purpose-built its solutions to deliver a compelling, consistent user experience across digital channels—including online and mobile—and drive the success of our customers by extending their local brands to improve account holder retention and create incremental service opportunities.

Products and Services

  • Business and enterprise-level banking isn’t known for its usability or flexibility. Or it wasn’t—before Q2. Our Business Banking and Corporate Banking suites deliver a user-first and mobile-friendly experience, as well as a robust feature set for managing payments, entitlements, reporting, and more.

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  • The Centrix Dispute Tracking System (CentrixDTS™) greatly simplifies the administration of disputed electronic transactions (debit card, ATM, ACH, and remittance transfers) for the purpose of Reg E compliance. The system is a full-featured case management solution designed to provide operational efficiency, enhanced record keeping, and compliance controls. Key features include a paperless, browser-based user experience for employees who take disputes, automated posting of adjustment transactions, timeline management, approval workflow, letter production, and comprehensive reporting. 

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  • Q2’s blog covers everything you need to know about innovations, trends, and topics throughout our industry. Our experts share their thoughts on cybersecurity, mobility, and compliance—as well as growth strategies around analytics and open banking technology. We can help you learn ways to attract new account holders and better engage in the digital age.

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  • The Q2platform gives credit unions the ability to serve their members’ online and mobile banking needs via a single, secure virtual banking solution. While the Q2platform in and of itself is an innovation, perhaps the single most innovative attribute of the platform is its integrated, patent pending security component, RFA (Risk Fraud Analytics). By having a holistic view of end users’ activity, the behavioral profiling algorithms that undergird Q2’s RFA solution are able to build a comprehensive picture of a member’s virtual banking habits. This vital feature makes it far easier to detect anomalous behaviors that typically precede fraud and to stop suspect transactions in real-time—before any funds have been compromised.

  • Q2 SMART is a behavior-driven recommendation engine. Real growth in an age of digital growth means better understanding and engagement with members to deliver the right products at the right time. Q2 SMART helps FI marketers target banner ads based on user behavior, and easily manage multiple customized promotional campaigns in online banking.